General Service

Of course, a hospital stay is not a holiday. Nevertheless, we try hard to make your stay at UKM as pleasant as possible.

Comfort Ward 7 West

We are happy to offer our medical services at the newly opened comfort ward (7 West). With its modern design it is build to make your stay in our hospital as comfortable as possible.


Our kitchen team offers a diversified menu every day. There is also a special dietary kitchen (e.g. for diabetics, cholesterol-free foods) and vegetarian dishes.

Or visit our cafeteria at the end of entrance level 04 Ost (East): It is open Mondays to Fridays from 6:30 am until 6:00 pm and on weekends and public holidays from 10:00 am to 6:00 pm.


There is an ATM in the Central Hospital on level 04 Ost (East), with other ones near our hospital in Waldeyerstraße and Hüfferstraße. Here you can access your account with your EC card and your PIN number and withdraw cash within the usual limits.


Culture makes you feel better. It is an important component of the healing process, speeding up recovery and making your stay in hospital easier. UKM offers its employees, patients and visitors a diversified cultural programme with more than 700 events from the areas of art, music and theatre.

There is also a library at UKM, in the Central Hospital on level 04 Centre. It is open Mondays to Thursdays from 10:00 am to 4:00 pm and Fridays from 10:00 am to 2:00 pm. In addition, staff from our patients’ library visit your ward regularly. You also have an opportunity to look for books and media in the online catalogue.


If you would like to attend a religious service or pray quietly, there are several possibilities. Your welcome to visit the chapel in the Central Hospital on level 07 West and the chapels in the Dermatological Clinic and the Psychiatric Clinic, as well as the hospital churches of Maria Heil der Kranken (Catholic) and Lukaskirche (Protestant). You will find the times of the services and evening prayers in your patient’s letter and on the notice boards in your ward. The prayer room for Muslims is at Domagkstraße 26, first floor, room 110.212. If you have any questions, please ask your ward staff at any time.


In the Central Hospital there is a telephone and a radio for you at your bedside, and there is also a TV in every room. You need appropriate chips to be able to use your phone, and you can get these in the kiosks as well as in the so-called “telemünzer” (telephone coin)-machines which are located on several levels. With these chips you can also watch television free of charge.


In the outlying clinics we are happy to provide a telephone upon request. We will settle the costs later by means of an invoice. A television with radio reception is also available free of charge in these clinics – although not in the Psychiatric Clinic, the Psychosomatic Clinic and the Clinic for Child and Adolescent Psychiatry. In addition there are public telephones on level 04 Ost (East). And if you want to check your e-mails there is also an Internet terminal on this level.


There is also a hairdresser’s shop for women and men on level 04 Ost (East) which also offers hairpieces and wigs. The salon is open for you Tuesdays to Fridays from 10:00 am to 6:00 pm and Saturdays from 10:00 am to 1:00 pm Upon request the hairdresser will also cut your hair on your ward. Your nursing team will be happy to help you make an appointment.



"International Patients" Department
Domagkstraße 26
D - 48149 Münster

Mail: International-patients(at)­­ukmuenster(dot)­de
Phone: +49 251 83 - 5 78 98